10 Digital Dial for 707 and other Area Codes
As of October 24, 2021, some California area codes will be moving over to a 10-digit dialing system. To complete all local calls, you will now need to dial a 1 then the area code (ex: 707), followed by the telephone number (ex: 937-1444). Fusion lines and other land line must dial 1 and then the area code and then the seven-digit phone number regardless of if it is a local or long distance for the call to be completed (ex: 1-707-937-1444). Cell phones and VOIP lines like MCN's Digital Phone lines do not need to dial a 1 but must dial the area code (ex: 707-937-1444).
Why is this changing?
988 is the new three-digit number for the National Suicide Prevention and Mental Health Crisis Lifeline starting July 16, 2022. To support the new three-digit number for emergency services, the FCC has mandated 10-digit for many California area codes. A full list of area codes that are affected can be found here. This means that your phone number is not changing but you are now simply required to use the full 10-digit number for both local and long-distance calls, where before it was only required for a long-distance call.
What else do I need to know?
Your telephone number, including current area code, will not change.
The price of a call, coverage area, or other rates and services will not change due to the dialing change.
What is now a local call will remain a local call regardless of the number of digits dialed.
You will continue to dial 1+ area code + telephone number for all long-distance calls.
You can still dial just three digits to reach 711 (relay services) and 911 (emergency services).
Any 211, 311, 411, 511, 611, or 811 services available in your community can still be reached by dialing their three-digit codes.
During this transition, The National Suicide Prevention Lifeline can still be reached by dialing 1-800-273-TALK (8255).
NANPA Transition to 10 Digital Dialing