Digital Voice

Getting Started with MCN Digital Voice:
The MCN Digital Voice order process starts with you providing MCN some information about your current phone setup and some contact information. This is done through our secure on-line signup page. For simple one or two line setups, the MCN staff can quickly provision equipment and get you started. MCN can also come to your business and do an on-site analysis to make sure your digital voice solution matches your needs and integrates into your current internet and phone setup.

Keep Your Existing Phone Numbers:
You can keep your existing phone numbers when you switch to digital voice service. MCN will port (move) your number from your current provider to your new service.

A Rich Feature Set for Homes and Offices:
Digital Voice comes with many of the features you would expect such as voice mail, caller ID, call forwarding and three way calling. It also has advanced features like auto attendants, hunt groups, fax to email and more! It’s also great for inter-office connections. On top of that, MCN Digital Voice service is portable, it works on most high speed internet connections anywhere so you can move your phone from one location to another.

Pricing:
MCN Digital voice is an all-inclusive product. Residential pricing is $20 per extension per month while business extensions are $30 per extension per month. All digital voice lines have a $1 per month taxes and fee surcharge. That includes all local and long distance calling and all the phone features. There are no setup fees for this service. MCN’s careful customer support and attention are included at no charge!

Digital Voice Forms

Digital Voice Equipment:
There are several options for using MCN Digital Voice service. One of the easiest is to use a pre-programmed telephone adapter or “TA” that connects your existing phone to your internet connection. Telephone adapters start at $49.95. We also offer multiple line, multi-function phones that start at $99.95. Here are some examples of Digital Voice equipment and set up options.

A Note About Digital Voice and Power- Pair Your Digital Voice Service with MCN Fusion Service:
Everyone is conscious of the need to have phone service during emergencies. MCN Digital Voice service does require electrical power and a working internet connection to function. We can advise you on backup power solutions and can also set your digital phones to forward to a cell phone or other number when the power goes out. The combination of MCN’s landline Fusion/DSL service and digital voice makes an ideal pairing providing solid high speed internet, reliable land line capability, while allowing you to expand your phone service in a cost effective manner. MCN’s Digital Voice service is portable so you can take your phone or telephone adapter to any high speed internet connection and it will work there. If you move your equipment you must update your e911 address. Email updated information to: digitalvoice@mcn.org