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MCN Newsletter 12-2010

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Welcome to the  December 2010 MCN Newsletter

  1.   goMOBI Services: MCN will soon be offering goMOBI Service. This new service allows you to create a special version of your website that is tailored to mobile devices for a small monthly charge. We'll be putting up an example site for MCN and more information about the product along with ordering and pricing information shortly.

  2. Sending E-mail When Outside of the United States: In order to cut down on spam attacks from overseas addresses, we're are now imposing a limit on the number of e-mail messages that can be sent from networks outside of the U.S.. If you are traveling outside the U.S., please limit your e-mail messages to a total of 100 recipients within a one hour period. This would be one message to 100 people or 10 messages to 10 people or 100 messages to 100 different addresses. If you exceed this limit, you will be "blacklisted" and unable to send mail or reach any MCN services until we clear your IP address. If you have questions or issues with the new policy, please call us or e-mail us. Again, this ONLY applies to MCN customers using the MCN outgoing mail servers to send e-mail on networks OUTSIDE of the United States.

  3. MCN Community Listservs: We are continuing the process of working with the school district to determine the next steps for the MCN Discussion listserv. During that process, we continue to offer the discussion list as an un-moderated, open subscription listserv. We also have started an announcement only listserv. You can join either list by going to our web based listserv subscription page or sending an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it
    ***Make sure to reply to the response email to complete the subscription process.***

  4. MCN Winter Holiday Schedule: Please note that we will be closed:
    • Friday, December 24th, 2010 ~ CLOSED Christmas Eve
    • Monday, December 27th, 2010 ~  Minimal Staffing* (9 AM to 6 PM)
    • Friday, December 31st, 2010 ~ Half Day (9 AM to 1 PM): Minimal Staffing*, New Year's Eve

      * Minimal Staffing days
      : the billing and domain departments are closed, minimal amount of tech support staff. All phone messages are returned before the end of the day. Please note: All MCN systems are monitored 24 X 7 X 365.
  5. Safe Surfing Over the Holidays: Here's some tips from our partners at Proofpoint on safe shopping over the holidays:
Facebook and Twitter: Don't forget you can follow us on Twitter ( and Facebook (

Thanks for your business in 2010. We've got some exciting plans for MCN customers in 2011 so stay tuned. Happy holidays from the MCN staff.

Mitch Sprague Business Manager Mendocino Community Network This e-mail address is being protected from spambots. You need JavaScript enabled to view it | 937-1444 or (800)796-3896 x126
MCN offered DSL, Domain, Webhosting, and T-1 Services
Last Updated on Wednesday, 15 December 2010 17:51

MCN Newsletter 8-2010

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Welcome to the 2010 August MCN Newsletter

  1. Domain Names: We have updated our domain name information page at with several new items that may be of interest to you. First, we have some specials. New (not renewals) .us and .tv registrations are currently on sale. A .us domain name costs $10 through 9/30/10 (down from $17) .tv is great for video and multi-media domains on sale for $19 (down from $42). You can register multiple years of these at the sale price as long as it is a new registration. MCN is offering a new .co domain name for $35 which is intended to announce "company" domain names. And remember that MCN offers a full slate of special and international domain names. See everything we offer at

  2. T-1 Service: Cable internet out of reach? DSL not available? Satellite doesn’t cut it? Is your business suffering without broadband with no hope in site? MCN's T-1 service may be the answer for you. Our T-1 service reaches beyond the other broadband services and can give you a solid 1.5 megabit connection starting at $375 per month. MCN will also help you get the necessary equipment and wiring to your building and guide you through the whole process. Yes, it’s expensive; yes it takes some doing, but we may be able to help if your physical location is holding you back from the bandwidth you need.

  3. SecureLink: MCN has completed our trial period for our SecureLink product and we're ready to offer it to any customer who has a need for it. . SecureLink is intended for use by customers at wi-fi hotspots and hotel networks and provides an added layer of security for travelers. MCN already offers secure e-mail and FTP connections, and some websites, such as most financial institution websites, provide encryption for your transactions. But SecureLink encrypts ALL of your traffic and sends it to our data center in Santa Rosa, unencrypts it, and sends out to the Internet. It reverses the process when the data comes back to you from the Internet. SecureLink access costs $5.99 per month or $60 for a full year. You can learn more about SecureLink at our new MCN Security webpage at

  4. Domain Based E-Mail Addresses: As many of you know, for years when you have set up a domain address at MCN you had to forward that domain email address to either an mailbox or somewhere else. We're pleased to announce that we no longer have to do that. Going forward domain based addresses such as This e-mail address is being protected from spambots. You need JavaScript enabled to view it will be self contained. Your username will be your e-mail address. The old method and the new method for domain based e-mails work side by side so no one has to make any changes to their e-mail programs at this time. The process of unwinding the old system will take quite some time. We'll be individually in touch with customers who were set up with the old system to "unwind" those aliases in the coming months. Again, no one has to make any changes at this time until you hear from us.

  5. Dialup Accelerator Users: We have posted an updated version of the MCN Accelerator for both Windows and Apple computer users. Please feel free to download it. And all dialup users--stay tuned, we're hearing that we may some exciting news on the dialup accelerator front in the coming months.

  6. DSL Customers: Moving? Changing the name on your phone bill? Please, please, please contact MCN before making any changes to your AT&T phone service if you have MCN DSL service. We know the procedures and protocols and can often help you avoid inconvenient and costly down time with your DSL service when you make changes to your voice service.

  7. Security Tips: We've seen some positive reviews of a new Firefox and IE privacy plugin called Abine. You can check it out at Microsoft recently released several updates to the Windows operating system. Adobe also released patches for the Acrobat Reader and Flash plugin for web browsers.

  8. Facebook and Twitter: Don't forget you can follow us on Twitter ( and Facebook (

Thanks as always for your business and your support of MCN. We truly appreciate it. 

Mitch Sprague Business Manager Mendocino Community Network This e-mail address is being protected from spambots. You need JavaScript enabled to view it | 937-1444 or (800)796-3896 x126
MCN offered DSL, Domain, Webhosting, and T-1 Services
Last Updated on Thursday, 13 October 2011 16:29

MCN Newsletter 3-2010

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MCN March 2010 Newsletter

1. Important Time Sensitive Announcements:
  • Proofpoint: We were informed by Proofpoint last night that they will doing emergency maintenance on the quarantined messages part of the Proofpoint system. Therefore access to the quarantine will not be available on March 24th and March 25th between 2:00 PM and 5:00 PM. This will not affect the normal e-mail delivery.
  • Delayed E-Mail Problem Solved: We have been working on a small number of intermittent delays in e-mail over the past week to 10 days. This problem is now resolved.
  • MCN Going to Minimal Staffing at 3 PM on Friday, March 26th:
    We're doing a deep clean of our offices here on Friday afternoon and Saturday. This means we have to move entirely out of our offices on Friday afternoon and move back in Monday morning. We'll have only a minimal staff after 3 PM but will return calls on messages that are left on the answering machine and do our best to help you. It will also take us a little time to get up to speed on Monday morning. Central Valley Cable customers please note that CVC is moving their office to a new location as well on Friday. They will now be located at 38958 Cypress Way, Suite B in Gualala.
2. MCN Survey: We'd like to thank the over 1,300 customers who took the time to complete the MCN Survey. You have provided us with valuable input and constructive criticism. We've taken a thorough look at your input and your comments in planning for MCN's future. I'll be sharing some of your input with the Mendocino Unified Board at an upcoming board meeting.

3: Survey Follow Up: On the survey we asked about interest in some specific services. Remember that the survey was anonymous so we don't know who showed interest in these topics. We'd like to hear from you about these topics if you are interested.
  • Monitoring of Outgoing E-Mail for Compliance/Legal Reasons: The Proofpoint system has the capability to do an outbound mail screening system for those entities interested in complying with compliance for such things as HIPPA, GLBA for financial institutions, and PCI compliance.
    Proofpoint provides these types of services for large institutions such as Bank of America, Wells Fargo, Raymond James, and Mastercard. What we need is to get a critical mass of customers together who use MCN for e-mail and need this service and we can make this available to them.
  • CPanel Access: We are exploring the idea of having a CPanel web server. Please let us know if you are interested.
  • Secure On Line Storage: We're looking at two paths for providing this solution. One would be to partner with a third party company like Carbonite, SOS, or Mozy. The other would be to provide it through our servers. We're interested in hearing feedback on these two options.
  • Virtual Fax: This is an area where we would probably partner with a third party company. We're interested in any specific features you would like to see in an virtual fax solution.
  • Blogs: MCN now offers a simpleblog product for $4.95 per month. We have more information at
4. MCN 5 for '10: We've rolled out three (html invoice, simple blogs, encrypted e-mail) of the five new products. Look for product number 4 to come in early April and number five to roll out later in April.

5. T-1 Service: Just a reminder that for customers outside of the reach of cable and DSL service, MCN does offer T-1 service starting at $388 per month for a 1.5 T-1 megabit connection. If bandwidth is a necessity for you but your location isn't up to it, we can help. We have 19 T-1 customers from Anderson Valley to Fort Bragg and understand how T-1 service works.

6. Broadband Advocacy/National Broadband Plan: The FCC National Broadband Plan ( was released this week. It's over 350 pages. I'm still pouring through it. I'll be on a Point and Click show on KZYX in April to discuss the plan on the air. On the MCN Survey one of things you told us you want us to do is to continue to advocate for continued of expansion of broadband, and we'll be doing that in any way that we can.

7. Thanks to Catherine Stone: MUSD Superintendent Catherine Stone announced that she will be leaving the district to take the Superintendent position at Jacoby Creek Charter School District. We would like to thank Catherine for her tremendous support of MCN during her tenure in the district and wish her well in her new endeavor.

As always, we thank our customers for choosing MCN to provide your ISP services. Feel free to contact me at anytime if you have questions regarding anything at MCN.


Mitchell Sprague
Business Manager
Mendocino Community Network
937-1444 (800) 796-3896 x126 This e-mail address is being protected from spambots. You need JavaScript enabled to view it
MCN DSL Service in Fort Bragg, Mendocino, Southern California, Sacramento and Stockton now available!
Last Updated on Wednesday, 24 March 2010 12:31

MCN Newsletter 1-2010

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MCN January 2010 Newsletter

Greetings and a Happy New Year to everyone. Here's the latest news from MCN :

1. Take the MCN Survey: We've partnered with Survey Monkey to do an MCN customer survey. The survey is short. We encourage all customers to take the MCN Customer Survey on line at :

Please complete the survey only one time. If you cannot complete the survey on-line please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we'll send you a survey in the mail and enter the data for you. The survey will be available until Friday, February 5th.

2. New Products: In the December newsletter I told you that we would be upgrading some existing services and offering some new products in the new year. We're calling this rollout MCN 5 for '10. We plan to roll out five new products or upgrades to existing services in the next six weeks, so watch your e-mail for messages with the subject MCN 5 for '10.

3. Twitter: Are you a Twitter user? Follow MCN on Twitter. Our Twitter user is mcnisp and we're trying to put up interesting information about the Internet, computer security, and our services every day.

4. MCN Spoofed Spam: Recently there have been a rash of e-mail messages that appear to be coming from MCN asking customers to open attachments or click on links to update their accounts or security settings. These are all scams. MCN will not send you an attachment or ask you to click on a link to upgrade your setting in any of our messages unless we tell you on the phone that it is coming.

5. Brian Krebs Security Blog: In December I recommended a blog by then Washington Post security write Brian Krebs. Brian left the Post at the end of the year. The good news is that he has started his own blog at  I encourage anyone interested in computer security to follow this blog.

6. On Line Scams: The recent events in Haiti will no doubt spawn a slew of unscrupulous malware and spam attempting to capitalize on this tragedy. Remember that these scams can come in e-mails but also appear out there on the web. F-Secure has provided one example of malware download from a Google search.
Brian Krebs has also written on this topic at

7. MCN Newsletters On Line: You can always find the latest MCN Newsletter as well as archives of old newsletters at  or just go to our website at and click on the "Company Info" button in the left blue column. You'll see a link for "Newsletter" appear below the Company Info button.

Mitchell Sprague, Business Manager, Mendocino Community Network
(707) 937-1444,  (800) 796-3896 x126      This e-mail address is being protected from spambots. You need JavaScript enabled to view it
MCN DSL Service in Fort Bragg, Mendocino, Southern California, Sacramento and Stockton now available!
Last Updated on Tuesday, 19 January 2010 11:54

Newsletter 12-2009

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Hello MCN Customers,

It's a been a while since we've done a newsletter so we wanted to touch base with our customers before the holiday season gets into full swing.

Thanks for a Great Server Move and Upgrade!
We would like to thank all of our customers for their assistance and patience during the upgrade of our servers and the move to the co-location facility in Santa Rosa. The move was very successful and the new servers are performing flawlessly in their new environment. Our thanks to all of customers for their help and patience during the process of the server move.

Shopping Local and On Line: Please keep in mind that many local merchants, in addition to their storefronts, also have an on line presence. Many of those sites are hosted here at MCN and offer a great way to explore holiday gift ideas from local merchants.

Holiday Security Guidelines: Brian Krebs at the Washington Post is one of the best writers in the country on security issues. He was recently named a "Cybercrime Hero" by Cisco System. His blog at is worth following for those who are interested in security issues. He recently posted an article titled "Eight Tips for Safe On Line Shopping" (click on link to view article).

New MCN Web Page: We recently updated the MCN website at to a newer version of the Joomla content management system. We updated the template which gives the site a slightly different appearance. We're still tweaking a few things but hope that you enjoy the new site.

Weather Information: During severe weather, we put a news item on our home page with current information and links to NWS alerts and information as well as .We also post links to CalTrans road information and weather cams as well as local radio stations. During regular weather, this information is available on the "Emergency Services" link at the bottom of our home page. One of the benefits of the new website is that we were able to get our National Weather Service forecast module working again. You can find it under the Weather menu.

MCN Billing Site: Need a copy of an invoice or a receipt for payment? Want to see how much dialup time you've used? You can find these items and other information at the MCN billing website at

Holiday Hours: MCN is open during our normal business hours of Monday-Friday 9 AM to 6 PM through the holidays with the following exceptions:
Christmas Eve 9 AM to 1 PM | Closed Christmas Days
New Year's Eve 9 AM to 1 PM | Closed New Year's Day.

We wish everyone a happy holiday season. Right after the new year begins we'll have some exciting new products and upgrades to existing products so keep an eye on the MCN home page at and look for some exciting news in January.

On behalf of the MCN staff and The Mendocino Unified School District, please accept our thanks to for your continuing support.

Mitchell Sprague MCN Business Manager
Manager Mendocino Community Network
937-1444 (800) 796-3896 x126
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

MCN DSL Service in Fort Bragg, Mendocino, Southern California, Sacramento and Stockton now available!
Last Updated on Tuesday, 23 August 2011 16:23
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